What clients say when their watch comes back.

Had my ETA 2824-2 serviced here after it started losing about 40 seconds a day. The whole process was explained clearly at drop-off — what they'd do, how long it would take, what it would cost. Two weeks later I got it back with an accuracy report showing +3 to +7 sec across positions. That's within COSC spec and better than it was when I bought it. Very pleased.

Walked in for spring bars on my Seiko 5 — they handled it immediately and charged exactly ฿3,500 as listed. No waiting, no fuss. The previous shop I tried in Bangkok quoted me almost double and wanted me to leave it for a week. I wish this place was closer to home.

I was only in Phuket for ten days and my Longines had a worn crown gasket. Tickwright replaced it the same afternoon. Small job, but they treated it seriously — checked the caseback seal as well and let me know it was still fine. That attention to detail says a lot about how they approach the bigger jobs too.

The case polishing on my Tudor Black Bay came out well. I was a bit nervous because the brushed and polished sections on that bracelet are easy to get wrong. They showed me the plan before starting and matched the original finish properly. It doesn't look brand new — it looks like a cared-for watch, which is what I wanted.

My Grand Seiko needed its service — about six years since the last one. Finding a watchmaker in Phuket I trusted with it took some time. Krit was straightforward: told me what he'd do, showed me the timing machine results when I collected, and the watch was regulated to within a few seconds per day. The price was what he quoted. No additions.

I wasn't sure what to expect — I needed a spring bar replaced on a watch I'd bought as a gift for my husband and I only had a couple of days left on the island. Walked in, done in 20 minutes, correct price. The person at the desk explained what they'd checked (the bar had been the wrong width for the lug, apparently). Small interaction but professional throughout.